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Arrest Made in 15-Year Cold Case of Realtor Killed During Open House

By Avery Bennett · Monday, March 23, 2026
Finn's Take· TL;DR
  • Kristin Ramsey arrested after 15 years for murdering realtor Ashley Okland during 2011 open house showing in Iowa.
  • Ramsey worked for same real estate developer and later same company as victim, revealing shocking professional connection between suspect and victim.
  • Case transformed real estate safety practices; agents now require buyer identification and rarely work open houses alone due to killing's impact.
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Long-Awaited Break in Cold Case

After nearly 15 years of investigation, police have finally made an arrest in one of Iowa's most chilling cold cases. Kristin Ramsey, 53, was arrested on Tuesday for first-degree murder in the death of Ashley Okland , bringing long-awaited closure to a case that had haunted the real estate community and left a family desperate for answers.

In April 2011, 27-year-old Ashley Okland was holding an open house at a model townhome when she was found dead inside the property with two gunshot wounds. The shocking crime sent ripples through Iowa's real estate industry and forever changed how agents conduct business. The killing "haunted a very frightened community of professional realtors who have forever changed how they conduct open houses," according to West Des Moines Assistant Police Chief Jody Hayes.

Ramsey is being held on a $2 million cash-only bond following her indictment by a Dallas County grand jury. No other arrests are expected , police confirmed during a Wednesday news conference.

Professional Connection Revealed

The arrest has revealed a startling professional connection between the suspect and victim. At the time of Okland's death, Ramsey worked as an administrative assistant and sales manager for Rottlund Homes, which was the developer of the townhome where Okland was killed. This revelation has shocked those who knew both women in Iowa's tight-knit real estate community.

The connection runs even deeper through the industry's web of relationships. Ramsey was identified as an employee of Midland Title & Escrow, one of Iowa Realty's businesses – the same company where Okland worked as an agent. Ramsey began working for the company several months after Okland was killed , according to Iowa Realty's statement.

Steven Kahn, Ramsey's former boss at Rottlund Homes, told ABC News that he even sat next to Ramsey at Okland's funeral. Kahn said nothing about Ramsey led him to suspect she may have been involved in Okland's death.

Impact on Real Estate Safety

Okland's murder fundamentally transformed how real estate professionals approach their work. The case changed the way real estate agents show houses, which now include a safety pledge that they will not show a home to a stranger until they have met the prospective buyer in a public place and asked them to submit identification.

Local realtor Elli Jennings Shindealer explained the lasting impact: "I personally will not host an open house alone. I always have a partner, whether it's my spouse or somebody else from my team." She added that the case "goes through my mind on a weekly basis, and so being so local to it, we're constantly reminded of the ugliness out there in the world."

Family Finds Closure

Ashley's sister, Brittany, said during the arrest announcement: "We had lost our hope in finding answers and having any justice of Ashley. It was really difficult to accept that the case had gone cold." The family's journey through grief and uncertainty finally reached a turning point with Ramsey's arrest.

Investigators followed up on "thousands of leads from the public" and reviewed "countless" pieces of evidence over the years. Assistant Police Chief Hayes reflected on the long investigation: "Ashley's story has kept many of us awake at night, revisiting the details over and over in our minds, searching for that missing piece that would tie everything together."

The case now moves forward through the judicial system, with Ramsey scheduled for arraignment in April. While authorities have declined to reveal what evidence led to the breakthrough or discuss potential motives, the arrest represents a significant victory for cold case investigators and offers hope to other families still waiting for justice. If convicted, Ramsey faces life in prison without the possibility of parole.

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